Shipping policy

  • Orders will be processed within 1 business day.
  • The recipients' signatures are required for orders greater than USD$100.
  • The estimated delivery date is NOT guaranteed delivery date and may vary.
  • Weather conditions, shopping events, public holidays and other exceptional situations may significantly affect shipping and result in delivery delays.
  • Transit time is calculated by business days(ie. excluding Saturdays, Sundays and public holidays).
  • Additional fees may apply due to incorrect addresses or address changes after an item is shipped.
  • Phone numbers are required for all orders and will only be used by carriers for delivery purpose. Orders without contact numbers will be rejected by carriers and will be cancelled.
  • Orders cannot ship to AK/HI/PR/GU/VI, APO/FPO and PO Box.
  • Orders shipped via economy shipping may take up to 9 business days to arrive.
  • Local pick up is not available.